Customer Reviews

Based on 118 reviews
97%
(115)
3%
(3)
0%
(0)
0%
(0)
0%
(0)
C
Christi Ferrigno
Customer service

Cyrusher customer service is spectacular… My brand new bike had a small brake defect , Cyrusher company not only is sending me new brakes but they’re paying for a bike repair to install them. They have been so kind on the phone. I absolutely love my new Cyrusher Kuatro.

Thanks for ur support and trust. Happy riding!

J
Justin Watson
Great bike and customer service!

This has been a great purchase! And customer service is amazing!

Thank you for taking the time to leave feedback on your new e-bike! Welcome to the Cyrusher Family!

b
b pearce
Very nice ride

I have enjoyed riding the bike, powered and non-power assisted. Though the bike has turned out to be a bit large for me, I have learned to ride the bike without the weight distribution being an issue. The only thing I wish the bike had is a lower gear ratio than what it comes with. Being elderly, that really low gear comes in handy when you need to get up a hill or start from scratch on sand or other difficult services. I have been impressed with the battery's endurance, the bikes ridged design and durability of the bike frame and bike parts. It is a tough bike. There were some initial problems with some of the parts when I first received the bike, but customer service has taken excellent care of me, and I hope this is true for all customers of Cyrusher. Customer service from Cyrusher is one of the best I have had the pleasure of working with. I recommend this brand of e-bike as I have experienced a very well-made bike, excellent customer service and an overall good product.

Thank you for such an amazing review. We are so glad you're having a blast with your bike! Happy riding!

d
don grenier
Nice price

Rides nice.
Easy to operate.
Battery a little difficult to remove/ install
Display does weird things.

Hello, thank you so much for your 5 star review! We are happpy to hear that you are loving your e-bikes. And thank you for your valuable comments, we will endeavour to improve the quality of our products and services.
If you have any after-sales questions, you are welcome to contact our after-sales team directly and we will help you answer your concerns.

J
James Wood
Great bike

Great experience and product. We ordered a Kuattro and a Monttra. Only issue we had is the back break of the Kuattro not engaging. We should have it up and running as soon as we service it! Overall product seems solid and good quality.

Thank you for taking the time to leave feedback on your new e-bike! Welcome to the Cyrusher Family!